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We are a growing IT consultancy and provide support services for SMEs and preparatory schools. We offer a flexible, bespoke service to each client and our established method of consulting ensures you get the exact technical solution that you need to your business problem.
The Role at a Glance:
Senior IT Support Engineer
Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London
£32,000 - £35,000 + 20 days holiday + Public Holidays, Pension Scheme, Generous Mileage Allowance
The Senior IT Support Engineer Opportunity:
A fantastic opportunity has arisen in our growing technical delivery team for an experienced and motivated IT Support Engineer. The individual will represent us by providing IT support and project delivery for customers based in Berkshire, Hampshire, Surrey & West London as well as in house and remote projects.
You will need to demonstrate a high level of technical skills coupled with great communication and customer support experience. The role is based on site at our major customers and also within our head office located in Windsor, Berkshire. The ideal candidate will be located somewhere in the East Berkshire area. A driving license and access to your own transport is required – a generous mileage allowance is paid for business travel. All candidates will be required to be DBS enhanced security checked.
This is an excellent opportunity for a motivated technical expert to gain exposure to a wide range of technologies and work within a fast-paced environment with the full support of our consultancy that has over 20 years' experience in IT service delivery.
We seek an individual with at least 5 years of customer-facing experience in almost any sector. Technically, you will need a minimum of two years' experience in a commercial IT support/projects role and ideally a degree or technical qualification in a relevant field. Candidates with recent Microsoft technical qualifications will be highly regarded.
Senior IT Support Engineer Required Skills:
+ Windows Server 2012/2016/2019/2022
+ VMWare & Hyper-V
+ Exchange Server 2016/2019
+ Office365 advanced admin and deployment
+ Windows & Mac Desktop Support
+ IIS & Certificate Services
+ Active Directory / Group Policy
+ DNS / DHCP
+ WiFi and Cellular Technologies
+ Basic Networking; Firewalls / Routing / NAT / VLAN etc.
+ VPN Technologies
+ Telephony Exposure
+ PC Assembly & Fault finding
Desirable skills:
+ Network switching
+ MS SQL Server 2008/2012/2014/2016/2017
+ Clustered Hypervisors (VMWare / Hyper-V)
Relevant Qualifications (any of below would be great…):
+ Degree Level IT Qualification or demonstrable equivalent industry experience
+ Microsoft MCP/MCSA
General:
+ 2+ Years in client-facing hands-on technical role
+ Excellent verbal & written communication skills
+ Positive / can-do attitude & confident dealing with stakeholders at all levels
+ Confident and outgoing
+ General passion for IT & technology
+ 5 or more GCSE’s including English
+ Smart appearance
You will be working within a small growing company with a flexible and helpful team of colleagues and our package includes a range of benefits.
Package:
+ £32,000 - £35,000 per annum
+ Contributory Pension Scheme
+ Generous Mileage allowance
+ 20 days annual leave per annum + UK public holidays
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
