Account Manager

Account Manager – Manufacturing
Windsor, Berkshire
 Full-time On-site only

37 hours per week (Mon–Thurs 08:00–16:30, Fri 08:00–13:00)
Up to £40,000 bonus scheme excellent benefits

My client is a well-established and highly respected UK-based manufacturing business, with over four decades of experience supporting customers across a wide range of industries. We are recruiting for an experienced Account Manager to join the team. This is a customer-facing role where you’ll be responsible for managing a small number of key accounts — overseeing their entire journey from order placement to final delivery.

Key Responsibilities as an Account Manager:

• Manage day-to-day communications with a select group of customers
• Coordinate the planning and progress of customer orders, from entry into the system through to shipment
• Work cross-functionally to ensure materials, production schedules, and delivery timelines are aligned
• Provide timely and accurate updates to customers
• Attend meetings with clients (primarily UK-based, occasional international travel)
• Build and maintain long-term, trusted relationships

The Ideal Account Manager will have:

Proven experience in customer account management within a manufacturing or electronics environment
Strong communication skills and the ability to influence and negotiate with senior stakeholders
A proactive, detail-oriented approach with excellent planning and multitasking abilities
Commercial awareness and the ability to sense-check data and identify issues early
Experience using MRP systems and understanding production workflows
A clean UK driving licence and willingness to travel for occasional customer visits

If this Account Manager opportunity is of interest, please apply now, or contact Jemma at Orion Reading.