Back to searchPlanner / Scheduler
Paragon Resource Solutions
Posted 2 days ago, valid for a month
Wisbech, Cambridgeshire PE13 2XQ, England
£28,000 per annum
Full Time
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Sonic Summary
- Our client, a reputable social housing contractor, is seeking a Senior Planner/Scheduler with experience in property maintenance to join their team in Wisbech.
- The ideal candidate should have previous experience in a similar role and be familiar with the building maintenance industry.
- Key responsibilities include liaising with housing association tenants, allocating jobs to engineers, and handling customer inquiries and complaints.
- Candidates must possess strong communication and organizational skills, be computer literate, and have experience in a fast-paced environment.
- The position is permanent, offering a salary of £40,000 per year, and requires at least 3 years of relevant experience.
The suitable candidate will ideally have previous experience in a similar filed and be familiar with the building maintenance industry.
Roles and Responsibilities:
Liaising with housing association tenants regarding new and ongoing repairs in their homes.
-Answering customer calls/emails and enquiries regarding breakdowns and planned service works.
-To allocate jobs to suitable engineers within allocated areas.
-Dealing with complaints and finding solutions.
-Schedule engineers diaries.
-General administration - including data entry, answering telephone calls, cover as required.
Qualification and Skills:
-Must be computer literate (Outlook, Word, Excel)
-Have a sound knowledge of building and repairs.
-Have worked in a fast paced environment, ability to multi-task
-Excellent communication skills, both written and verbal
-Great telephone manner
-Excellent organisational skills
-Attention to detail
-Customer and team focused
The role is offered on a permanent basis. Monday - Friday 8-5pm. Starting asap.
Please apply with your up to date CV to Jo at Paragon via the link.
