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Job Title: Key Account Administrator
Location: Witham (Hybrid 2-days WFH to be agreed)
Salary: Competitive
Hours: Monday to Friday 9am to 5.30pm
Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.
Are you a highly organised multitasker with a passion for logistics, customer service, and keeping everything running like clockwork? We are seeking a proactive and detail-focused Key Account Administrator to join our growing team!
At Simarco, we deliver excellence across the supply chain and were growing. This is your chance to play a vital role in the heart of operations, managing customer accounts, coordinating international shipments, and ensuring outstanding service delivery.
Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our teamapply today!
Key Skills and Qualifications to succeed in this role:
Experience in a warehouse or transport office is a plus
Solid Excel skills youll need to be confident with VLOOKUPs and Pivot Tables
Strong data entry abilities and attention to detail
Minimum GCSE pass in Maths and English
A natural team player with great communication skills
Ability to work under pressure, meet deadlines, and manage your workload independently
Punctual, proactive, and customer-focused
Key duties & Responsibilities:
Managing key customer accounts from order receipt to delivery
Processing customer orders, updating inventory, and planning inbound/customer deliveries
Providing quotes for inbound sea freight and liaising with overseas agents, carriers, and suppliers
Coordinating customs clearances, inputting entries, and ensuring timely documentation
Using our in-house systems (Azyra/Snap) to book and track jobs
Confirming fulfilments via our WMS and tracking shipments to ensure on-time delivery
Monitoring SLAs, generating weekly KPIs, and taking action to exceed targets
Conducting weekly invoice reconciliations and resolving stock queries
Delivering exceptional customer service via phone and email
This role is dynamic, and your responsibilities may evolve as the business grows. Flexibility and adaptability are key!
We can offer you:
- We offer a highly competitive salary
- 25 days annual leave, plus 8 bank holidays
- Company Pension Scheme
- Hybrid working 2 days WFH to be agreed once settled
- Discount platform including top retailers
- Full training and support
- Cycle to work scheme
- Regular engagement initiative including treat days!
- Learning Management System for continuous learning
- Mental health forum in place to support with well being
- Simarco Stars rewards & recognition
If youre looking for a new challenge and want to be part of a company where you can make a real impact wed love to hear from you. Apply today and take the next step in your logistics career!
