Job DescriptionFinders Keepers has an exciting opportunity for a Trainee Letting Assistant to join our team in Witney.As a Trainee Letting Assistant you will have a rare opportunity to learn all aspects of the letting role within our business. This will include successfully registering and qualifying applicants, conducting viewings, negotiating deals and handling the related administration. Furthermore you will assist in the marketing of properties and building relationships with clients.You will be driven by achieving set targets, building strong relationships and providing excellent customer service.Each member of the team is given an excellent training platform including the opportunity to study for and achieve the industry recognised Property mark qualification.As the market leader in Oxfordshire, Finders Keepers fully invests in its team from in person training to rewards and incentives. These include a great work life balance, a high level of support to encourage personal growth and job satisfaction, long service awards, internal promotions and quarterly staff meetings.Key responsibilities of a Letting Assistant include:

Responding to applicant enquires, qualifying and registering them
Generate applicant enquiries
Conduct viewings
Handle all administration relating to property marketing
Provide administrative support to others
Handle administration for lets including referencing and creating tenancy agreements
Receive customers and visitors to the office as first point of contact
Liaising with clients providing exceptional customer service at all times
Handle move-in appointments
Support Property Management when necessary
Take responsibility for property compliance

Knowledge, skills, experience to be a successful Property Manager:

Full clean manual driving licence
Ability to multi-task
Confident and dynamic personality
Good level of spelling and grammar
Good communicator, relationship builder
Ability to overcome objections
1 year customer service or front of house experience
Detail orientated
Positive can-do attitude, team player
Strives to improve, accepts feedback

Benefits:

Competitive salary package
Comprehensive induction and training programme
Opportunities for career progression
Industry recognised training support
Professional qualification
Long service awards
Sabbatical available (after 10 years service)
Employee assistance programme
Internal referral opportunities
Great work life balance

If this sounds like the role for you please apply or for further information visit our website.HAM00122

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