Account Manager - Disrupt

Your next career starts with Acosta Europe.

Acosta Europe, a leading force in one of the world’s largest Sales and Marketing agencies, is currently seeking a?strategic, results-driven, and detail-oriented Account Manager?to take ownership of one of our high-profile accounts?at?Disrupt.

Are you a driven and experienced account management professional looking to take the next step in your career? We’re looking for a dynamic Account Manager to lead key client accounts, drive performance, and play a pivotal role in our continued growth.

In this role, you’ll be responsible for overseeing a team, managing client relationships, optimising performance against KPIs, and ensuring delivery that exceeds expectations. You’ll also contribute to business development and long-term strategic planning that benefits both our clients and our business.

What You’ll Do

Client & Performance Management

• Lead and grow client accounts with a strong focus on ROI and strategic performance.

• Define and deliver against KPIs and performance goals, ensuring all activity aligns with client objectives.

• Collaborate with Insight teams to refine strategies based on data and results.

• Produce and present clear, impactful reports and strategic recommendations.

Leadership & Team Development

• Inspire and lead a high-performing team with clear goals, coaching, and development plans.

• Manage resourcing, recruitment and bonus structures to maintain consistent service levels.

• Conduct regular team meetings, audits and development days to build engagement and capability.

Client Relationship Development

• Build trusted, long-term partnerships with clients through regular reviews, planning sessions, and performance updates.

• Identify opportunities for upselling, cross-selling, and strategic growth.

• Work closely with client stakeholders to understand business goals and challenges.

Insight, Reporting & Strategy

• Use internal tools and market insights to analyse performance and develop actionable plans.

• Share case studies and success stories that demonstrate impact and promote best practices.

• Represent the account in internal reviews and cross-functional meetings.

New Business & Innovation

• Monitor industry trends and client needs to uncover new opportunities.

• Conduct high-profile store visits and identify areas for strategic development.

Operational Excellence

• Ensure compliance with GDPR and client-specific requirements.

• Maintain accurate and timely data recording, invoicing, forecasting and budget management.

• Keep oversight of equipment, audits and administrative duties.

What We’re Looking For

Essential Skills & Experience

• Proven experience in account management, ideally in retail, sales or client services.

• Strong leadership and coaching skills, with a track record of team performance.

• Confident communicator and relationship-builder across all levels.

• Analytical mindset with the ability to turn data into insights.

• Budget and financial management experience.

• Comfortable working in a fast-paced, client-focused environment.

• Proficient in Microsoft Office, CRM systems and relevant tools like Global Connect or ShopLINK.

Highly Desirable

• Experience in retail, FMCG, or field sales environments.

Why Join Us?

You’ll be part of a forward-thinking, collaborative business that values innovation, insight and impact. We invest in our people, support career development, and recognise outstanding performance. If you’re passionate about delivering exceptional results and building strong client relationships, we want to hear from you.

JOIN THE TEAM

Got what it takes?

In your application we want to see your personal style – what makes you tick and why you think your next opportunity is here with us.