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You will play a key role in providing technical support and maintaining IT systems within the Technology & Telecoms industry.
Client Details
This company is an organisation operating within the Technology & Telecoms industry.
Description
- Deliver initial technical assistance to internal users and teams.
- Contribute to the upkeep and troubleshooting of IT infrastructure and network systems.
- Oversee timely and effective installation of hardware and software components.
- Track system performance and address technical issues with urgency and precision.
- Maintain comprehensive and up-to-date documentation of IT procedures and configurations.
- Partner with senior IT staff to support system upgrades and continuous improvements.
- Facilitate onboarding by configuring user accounts, devices, and access permissions.
- Manage helpdesk inquiries and escalate complex technical problems when appropriate.
Profile
- Entry-level certification or academic background in Information Technology or a related discipline.
- Hands-on experience in diagnosing and resolving basic hardware and software issues.
- Familiarity with core networking concepts and system administration practices.
- A proactive mindset with a strong drive to troubleshoot and adopt emerging technologies.
- Solid organisational abilities and a keen eye for detail.
- Capable of working autonomously while also collaborating effectively within a team environment.
Job Offer
- A competitive salary range of £25,000 to £29,000 per annum
- Opportunities to develop your skills and progress.
- A supportive and collaborative workplace culture.
