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Customer Services

Impact Nationwide Recruitment Ltd
Posted a day ago, valid for a month
Location

Wokingham, Berkshire RG41 5AS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client is a leading manufacturer of specialist components based in the UK, offering great career prospects and an attractive remuneration package.
  • The role of Customer Services Executive involves managing the company's extensive client base and handling incoming calls to resolve technical and customer issues.
  • Candidates should possess excellent customer service skills, with any technical experience being beneficial, and stable work experience is essential.
  • The position requires a confident and outgoing individual with strong analytical and communication skills who can multitask effectively.
  • The salary for this position is competitive, and applicants should ideally have at least 2 years of relevant experience.

Company:

My client has been established for many years and is a leading manufacturer of specialist components. Based in the UK but with subsidiaries across the world, my client not only offers great career prospects but also a very attractive remuneration package. With a number of distribution outlets across the globe, the business has become one of the leading names within their market.

The Opportunity:

  • As a Customer Services Executive, you will be responsible for managing the company’s extensive client base.
  • The majority of your day will be managing all incoming calls to the business.
  • You will deal directly with clients over the phone resolving any technical/ customer issue and resolving them.
  • The business sell their products to a variety of manufacturers across the UK, therefore your role will be varied from day to day and may include some introductions of new products although this is NOT a sales role
  • Part of your role will include add on sales and up-selling different products however, this is not a pro-active sales role.

The Successful Candidate:

  • Excellent Customer Services skills
  • ANY technical experience would be beneficial, either mechanical, industrial or electrical however, full training is offered
  • Analytical mind, able to resolve issues in a calm manner
  • Someone confident, outgoing and a solid problem solver
  • Excellent communication skills and able to multitask and prioritise workloads.
  • STABLE work experience essential!

About Impact Nationwide Ltd

Impact Nationwide Recruitment is recognised as a key player within the Construction and Showroom recruitment arena placing people in sales, administration, commercial and project jobs enabling our established team of consultants to become experts in their field!

At Impact Nationwide, we specialise in placing a varied range of personnel at all levels up to Director across the UK. The roles our sector specialist teams recruit for include: sales executive jobs, national account manager jobs, business development manager jobs, field sales jobs, retail sales manager jobs, project manager jobs, interior design jobs, designer jobs, installation manager jobs, customer services jobs, marketing manager jobs, product manager jobs, brand manager jobs, showroom jobs, branch manager jobs, sales admin jobs, admin jobs, director jobs, and export jobs.

The Construction sector includes: Plumbing, Kitchens, Bathrooms/ Sanitaryware, Appliances, Kitchens, Accessories, Tiles, Flooring, Fabrics, Wallcoverings, Building Materials, Interior building products, Exterior Building Products, Facades, Roofing, Glazing systems, Doors, Drainage, Tools, Timber, HVAC, Renewables, Security and Electrical.

The Showroom sector includes: Bathrooms, Kitchens, Appliances, Flooring, Tiles, Accessories, Furniture and Lighting.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.