SC CHT Lead

Role Title: CHT Lead

Duration: 6 Month Contract

Location: Wokingham, Hybrid 5 days per week onsite. Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are (Apply online only) and nightshifts are (Apply online only).

Rate: up to 322 p/d Umbrella inside IR35

Clearance required: Active SC Clearance is required

Role purpose / summary

• Lead the management and delivery of cloud hosting and technology services, ensuring reliability and scalability.
• Define and implement service strategies aligned with business and IT objectives.
• Oversee incident, problem, and change management processes to maintain service stability.
• Collaborate with stakeholders to ensure service expectations and SLAs are met.
• Drive continuous improvement initiatives to enhance service efficiency and effectiveness.
• Manage risk assessments and mitigation strategies for cloud and technology operations.
• Provide leadership and guidance to technical teams, ensuring best practices are followed.
• Monitor service performance metrics and report on key operational insights.
• Ensure compliance with security standards, governance policies, and regulatory requirements.

Key Skills/ requirements

• Strong experience in managed services, cloud hosting, and IT service management.
• Expertise in cloud platforms such as AWS, Azure, or Google Cloud.
• Excellent stakeholder engagement and communication skills.
• Ability to analyze service performance and implement improvement strategies.
• Experience in leading cross-functional teams within a managed service environment.
• Knowledge of ITIL frameworks and service lifecycle management.
• Shift allowance of 400 a month is paid for shift working.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!