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CS 31963
Technical Support Engineer - Pump Industry
35,000 - 45,000
Wolverhampton
Alecto Recruitment is looking to hear from experienced Pump Service Engineers or Technical Support Engineers based in the Midlands who would be interested in joining a market leading distributor of pumps and associated machinery.
In an office-based position you will carry out a key range of duties for the company by way of both internal and external technical support and estimating for customers.
Role Responsibilities
- Technical Estimation & Quotation of equipment including, but not limited to: Replacement Pumps, Cold Water Booster Sets, Pressurisation Equipment, Pump Spares, Service & Commissioning Visits.
- Technical support to service & workshop engineers, clients and internal/external sales staff.
- Sales order processing for built to order products and services/site visits.
- Purchase order processing for any necessary parts required for production & service.
- Issuing workshop build instruction documentation - build & test certificate templates etc.
- Bill of Materials processing for built products.
- Booking engineer site visits into the service calendar where necessary.
- Ensure all documentation is completed in accordance with our quality management system.
- Ensuring & promoting high levels of health & safety standards.
- Ensuring & promoting high levels of environmental standards.
Desired Profile
- Essential Requirements:
- Minimum 5 years' experience in the pump industry - awareness of large manufacturers.
- Minimum Grade C or above in GCSE (or equivalent) in Maths and English.
- Level 3 Qualification in an engineering discipline - e.g. national certificate/diploma.
- Competent with office 365 (Outlook, Excel) and general IT literacy.
- Basic knowledge of pumps & associated equipment and their operating principles.
- Pump selection & datasheet interpretation - performance curves, electrical data etc.
- Interpretation of Engineering Drawings.
- Good interpersonal skills.
- Excellent time management skills.
- Ability to work calmly under pressure.
Desired Profile
- 25 days holiday.
- Performance based bonus option.
To apply for this opportunity please send your CV via application or for more information call (phone number removed) ext 202.
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