- Provide 1st line support to end users across multiple Finance systems including Workday Financials, Kyriba, Concur and MRI.
- Ensure all defects are recorded correctly with all supporting evidence.
- Assist the team in configuring system updates, fixes and implement new functionality.
- Help reduce reliance on AMS partners and build internal domain expertise.
- Create user training documents and implementation documents as required.
- Be an advocate for process improvement initiatives.
- Facilitate collaboration and lead effective communication with all stakeholders.
- Previous experience within a finance systems support role (must have).
- Excellent problem-solving and analytical skills (must have).
- Excellent problem-solving and analytical skills.
- Good eye for detail/thorough, looking for continuous improvement.
- Knowledge of finance applications such as Workday Financials, Kyriba, Concur, and MRI (nice to have)
- Desirable programming skills in SQL, Python etc. (nice to have)