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- Temporary Position (6-8 weeks with potential for extension or permanency)
- Salary: £26,500 per annum
- Location: IP12
- Start Date: Monday 19th May 2025 or ASAP
- Working Hours: Monday – Friday, 8:30 – 17:30
Join our team as a Service Coordinator, where you will play a crucial role in managing and coordinating the activities of Engineers within your designated zone. This position involves handling installations, services, and breakdowns efficiently to ensure optimal service delivery.
Day-to-day of the role:- Answer telephone calls from customers and Engineers promptly and courteously.
- Log all breakdowns, schedule bookings for Engineers, and keep all parties informed of arrangements or changes.
- Order parts on behalf of Engineers, maintaining communication about the status of ordered parts.
- Handle customer queries regarding the status of jobs and manage the re-booking process for follow-up Engineer visits.
- Verify job details upon completion, liaise with Engineers about any discrepancies, and ensure that invoices are processed correctly.
- Excellent communication and customer service skills.
- Ability to manage multiple tasks and maintain attention to detail.
- Experience in a coordination or administrative role, preferably within a technical or fast paced environment.
- Strong organisational skills and the ability to work under pressure.
- Full training and support.
- Free onsite parking
- Opportunity for the role to go permanentÂ
