Service Centre Controller

Jark PLC

Posted 7 days ago, valid for 6 hours

Worcester, Worcestershire WR53DE, England

Full Time

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Sonic Summary

My client, an Engineering company in Bromsgrove, is seeking a Service Centre Controller for a permanent position.
The role involves being the first point of contact for customers and coordinating service and breakdown activities with engineers and suppliers.
Candidates should have previous experience in a similar role, strong IT skills, and excellent communication abilities.
The position requires experience in transport planning, logistics coordination, and managing engineers' diaries.
The salary for this role is up to £40,000, with a requirement of relevant experience in the field.

My client, an Engineering company based in the Bromsgrove area is looking to recruit a Service Centre Controller on a Permanent basis The man focus of the role will be first point of contact for customers and supporting engineers and suppliers to ensure coordination of service and breakdown activitiesThe main responsibilities associated with this role includes - First point of contact for incoming service and breakdown calls- Log and mage service calls appropriately - Source quotes for engineering services- Liaise with suppliers to confirm delivery times- Mange servicing of in-house and third-part machinery- Process customer orders- General admin tasksAs a suitable candidate you will offer the following- Previous experience in a similar role is essential- Very strong IT skills especially Excel and database management- Excellent communications skills both written(emails) and verbal- Experience in transport planning, logistics coordination and price negotiation- Experience in managing engineers diaries- Experience on preparing quotes and formal contractsThe salary on offer is up to £40,000Keywords:Service Centre, Controller, Engineering, breakdown, sub-contractors, transport planning, logistics, price negotiation, contracts,

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