Call Minder

Four Squared

Posted a day ago, valid for 5 hours

Worcester, Worcestershire WR53DE, England

Full Time

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Sonic Summary

The Telephone Assistant position is office-based in Worcester (WR3) with a salary of £27,000 per annum.
This full-time role requires 42.5 hours of work per week, primarily Monday to Friday, with occasional Saturday mornings.
Candidates should possess strong communication skills, be confident on the phone, and have excellent attention to detail.
The job involves handling a high volume of calls, managing diaries, and providing customer service for over 250 clients across various industries.
No specific year of experience is mentioned, but candidates should be organized, flexible, and able to thrive in a fast-paced environment.

Telephone Assistant – Office-BasedLocation: Worcester (WR3)Salary: £27,000 per annum (£12.21 p/h weekdays, £15.00 p/h Saturdays)Hours: Full-time, 42.5 hours per weekShifts: Monday to Friday (occasional Saturday mornings, 1 in 8 max)Type: Permanent, office-based only Are you confident on the phone, full of personality, and ready to be part of a brilliant, fast-paced team?We’re working with a fantastic Worcester-based business who are growing fast and looking for a Virtual Assistant to support their national client base.You’ll be joining a tight-knit team providing call handling, diary management, customer service and PA support for over 250 clients across all kinds of industries – from trades to law firms. If you love variety, thrive under pressure, and enjoy helping people, this could be the perfect fit. What You’ll Be Doing:

Answering a high volume of calls (80–100 per day) with professionalism and a smile
Acting as an extension of the client’s team – managing diaries and taking messages
Providing top-notch customer service and admin support
Juggling multiple priorities and adapting quickly to different clients’ needs
Ensuring accuracy and attention to detail in every task

You’ll Need To Be:

Confident, friendly, and naturally positive on the phone
Super organised with strong attention to detail
A clear communicator with excellent spelling and grammar
Comfortable working under pressure in a fast-paced environment
Computer literate and a quick learner with systems
Flexible and reliable – able to cover holidays and occasional Saturdays

Working Hours:You’ll be working one of the following shifts on rotation:

8:00am – 5:00pm
8:30am – 5:30pm
9:00am – 6:00pm

Saturday shifts: 9:00am – 12:30pm (approx. 1 in 8)What’s On Offer:

£27,000 salary
£15.00/hour pay on Saturdays
On-site parking
Casual dress
A genuinely supportive, energetic team
Great long-term career potential in a growing business

How to Apply:To apply or for more information, please contact Jack at Four Squared Recruitment:

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