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As a Complaint Handler you will:
- Be working with a leading Housing Association working on Stage 1 and 2 complaints.
We are keen to speak to people about this Complaint Handler opportunity who have the following skills and experience:
- Previous Housing Association complaint handling, especially dealing with housing repairs and damp/mould issues
- Excellent customer service skills, both verbal and written
- Resilient, professional, and able to co-ordinate workloads
- Able to deliver outcomes via phone calls and bespoke written responses
- Comfortable dealing with vulnerable customers
- Experience with the Housing Ombudsman either directly or working with them would be advantageous
In return, you will receive a salary of 190 per day via an Umbrella company.
If you are interested in the Housing Association Complaint Handler role, please click apply online and upload an updated copy of your CV.
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