Service Engineer

GMP Recruitment are proud to be working in partnership with a well-established, family-run mobility solutions business based in the Worcester area. they are now recruiting for a Mobility Service Engineer to join their expanding team on a full-time, permanent basis.

This is an exciting field-based, customer-facing engineering role, offering a salary of up to £30,000, plus company van, overtime opportunities, and excellent benefits. With engineering work guaranteed, there is realistic potential to earn an additional £3,000+ per year through overtime.

Working hours are approximately 40 hours per week, Monday to Friday, 9:00am–5:30pm, with occasional weekend work. The role also includes 23 days annual leave, plus an additional week off over Christmas.

This opportunity would suit a motivated individual who enjoys variety, problem-solving, and working directly with customers, servicing and repairing mobility equipment ranging from high-level powerchairs to mobility scooters and puncture repairs. Comprehensive training is provided, and long-term career progression is genuinely available for the right candidate. Reporting into the management team, the successful candidate will play a key role in delivering high-quality service, supporting store operations when required, and helping to maintain the company’s excellent reputation for customer care.

Mobility Service Engineer – Main Responsibilities:

• Carry out servicing, maintenance, and repairs on a wide range of mobility products including scooters, powerchairs, recliners, beds, and bathing equipment.
• Deliver and install mobility products at customer homes, providing demonstrations where required.
• Diagnose faults and provide effective repair solutions both on-site and in-store.
• Liaise directly with customers to arrange demonstrations, deliveries, and service appointments.
• Provide excellent customer service, ensuring all work is completed to a high standard.
• Support the day-to-day operation of one of the company’s retail stores when not field-based.
• Accurately record service activity using company tablets and customer log-on systems.
• Work independently with minimal supervision while maintaining productivity and quality.
• Identify opportunities to provide solutions that benefit both the customer and the business.
• Adhere to health & safety standards and company procedures at all times.
• Undertake any other reasonable duties as required.

Mobility Service Engineer - Required Skills and Experience:

• Previous experience servicing and repairing mobility products is desirable but not essential.
• NVQ Level 2 qualification (or equivalent apprenticeship with industry experience) preferred but not essential.
• Full, valid UK driving licence (company vehicle provided).
• Good mechanical and fault-finding skills.
• Confident communicator with a customer-focused approach.
• Self-motivated with the ability to manage workload independently.
• Comfortable using handheld devices, tablets, and digital systems (training provided).
• High standard of workmanship and attention to detail.

AN IMMEDIATE START IS AVAILABLE FOR THE SUCCESSFUL CANDIDATE.

If this role sounds like the perfect next step in your career, please click apply or contact GMP Recruitment for further information.

GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency.