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Role Title: User Researcher
Location: Hybrid - Worthing 2 days a week on site
Duration: 6 months contract
540
Role Description:
Required Skills: A User Story (4) * B User Query (4)
Generate new and useful user insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users.
Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design).
Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis and report writing.
- Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material.
- Work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and prototype development.
- Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material.
- Work closely with designers, business analysts and software developers to turn user data into actionable user stories that influence product/service direction and prototype development.
- Design, script and analyse ad-hoc quantitative surveys.
- Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping
- Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping.
- Skill with and knowledge of requirements capture methods and techniques, business systems and analysis, front end process, software development life cycles and associated processes.
- Able to use Data modelling techniques.
