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This Mortgage Case Manager role offers a competitive salary of 30,000 to 32,000, with on-target earnings reaching up to 45,000. Enjoy the flexibility of a hybrid working model, with 2 days in the office and 3 days from home after probation. Plus, benefit from private health and dental cover, and a life assurance scheme.
Our client is a trailblazer in the financial technology industry, dedicated to improving financial well-being through user-friendly credit scores, reports, and a marketplace for financial products. With a global presence, the company is committed to leveraging technology to empower users to make informed financial choices.
As a Mortgage Case Manager, you will:
- Review and package secured loan applications for accuracy and completeness.
- Verify customer information, including income and credit history.
- Prepare and process essential loan documents.
- Conduct thorough due diligence on applications.
- Communicate with lenders and resolve any issues during the loan process.
- Liaise with customers, guiding them through the application process.
- Build strong customer relationships, ensuring satisfaction.
- Meet targets and KPIs while maintaining high customer service standards.
- Stay informed on industry regulations to provide accurate guidance.
The Mortgage Case Manager role comes with a comprehensive package:
- Annual salary of 30,000 to 32,000, with potential earnings up to 45,000.
- Hybrid work environment with 2 days in the office and 3 days from home after probation.
- 25 paid holidays plus a duvet day on your birthday.
- Private health and dental cover, including mental health support.
- Life assurance scheme and up to 4% matched pension.
- Daily breakfast, free snacks, and access to discounts.
- Opportunities for learning and development, including leadership-led training.
For the Mortgage Case Manager role, the ideal candidate will:
- Have knowledge of secured loans (desirable but not essential) or have a background in car finance or a similar industry.
- Possess a performance-driven mindset, focused on achieving targets.
- Deliver exceptional customer service, fostering long-term loyalty.
- Be organised and capable of managing multiple cases in a fast-paced environment.
- Excel in communication and interpersonal skills.
- Be detail-oriented with strong problem-solving abilities.
- Be flexible and willing to work shifts as needed.
If you're a motivated individual ready to make a real impact in a thriving company, this Mortgage Case Manager role could be your next career move. Apply now to join a team that values innovation, customer satisfaction, and continuous growth.
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