Yeovil | 28,000 per annum + career progression | Monday - Friday + alternate Saturday mornings | Permanent
Introduction
Acorn by Synergie is recruiting a Customer Account Manager for a forward-thinking financial services organisation. The role focuses on putting the customer first while supporting cross-selling and upselling opportunities. This is an excellent opportunity for someone looking to build a long-term career in financial services, with full training and the chance to gain a nationally recognised CII qualification.
Hours & Salary
- Monday - Friday, 08:30am - 5pm 
- Every other Saturday, 9am - 12pm 
- Salary: 28,000 per annum initially, with increases as CII qualifications are achieved 
Key Responsibilities
- Engage with customers to provide excellent service and advice 
- Build strong, long-lasting customer relationships 
- Identify cross-selling and upselling opportunities while prioritising the customer journey 
- Work towards gaining a company-funded CII professional qualification 
- Participate in workshops, coaching, and on-the-job training 
About You
- Enjoy interacting with people and building relationships 
- Strong problem-solving skills 
- Experience in customer service, administration, or hospitality is desirable but not essential 
- Ambitious, motivated, and eager to progress within the company 
- Willing to learn and develop through industry qualifications and internal programmes 
Benefits
- 22 days holiday, increasing to 27 days with service (plus bank holidays) 
- Access to a company-paid healthcare cash plan 
- Company-funded CII qualification 
- Cycle to work scheme and gym membership discounts 
- Flexible benefits including critical illness cover, private medical insurance, and income protection 
- Access to high street retailer discounts via reward and recognition platform 
- Employee Assistance Programme (EAP) 
- Employee discounts on a range of insurance products 
Apply Now
If you're ambitious, customer-focused, and ready to start your career in financial services, apply today to join this supportive and growing team.
Acorn by Synergie acts as an employment agency for permanent recruitment.

