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Customer Care Account Manager

Acorn by Synergie
Posted 3 days ago, valid for a day
Location

Yeovil, Somerset BA20 1EN, England

Salary

£28,000 per year

Contract type

Full Time

Employee Assistance
Employee Discounts

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Sonic Summary

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  • The Customer Account Manager position in Yeovil offers a salary of £27,000-£28,000 per annum along with opportunities for career progression.
  • This permanent role requires a focus on customer service while supporting cross-selling and up-selling opportunities.
  • Candidates should ideally have experience in customer service, administration, or hospitality, although it is not essential.
  • The job includes Monday to Friday hours with alternate Saturday mornings and provides full training towards a nationally recognized CII qualification.
  • Applicants should be ambitious, motivated, and eager to learn, with a strong desire to build lasting customer relationships.
Customer Account Manager

Yeovil | 27,000-28,000 per annum + career progression | Monday - Friday + alternate Saturday mornings | Permanent



Introduction

Acorn by Synergie is recruiting a Customer Account Manager for a forward-thinking financial services organisation. The role focuses on putting the customer first while supporting cross-selling and up-selling opportunities. This is an excellent opportunity for someone looking to build a long-term career in financial services, with full training and the chance to gain a nationally recognised degree.



Hours & Salary

  • Monday - Friday, 08:30am - 5pm

  • Every other Saturday, 9am - 12pm

  • Salary: 28,000 per annum initially, with increases as CII qualifications are achieved



Key Responsibilities

  • Engage with customers to provide excellent service and advice

  • Build strong, long-lasting customer relationships

  • Identify cross-selling and up-selling opportunities while prioritising the customer journey

  • Work towards gaining a company-funded CII professional qualification

  • Participate in workshops, coaching, and on-the-job training



About You

  • Enjoy interacting with people and building relationships

  • Strong problem-solving skills

  • Experience in customer service, administration, or hospitality is desirable but not essential

  • Ambitious, motivated, and eager to progress within the company

  • Willing to learn and develop through industry qualifications and internal programmes



Benefits

  • 22 days holiday, increasing to 27 days with service (plus bank holidays)

  • Access to a company-paid healthcare cash plan

  • Company-funded CII qualification

  • Cycle to work scheme and gym membership discounts

  • Flexible benefits including critical illness cover, private medical insurance, and income protection

  • Access to high street retailer discounts via reward and recognition platform

  • Employee Assistance Programme (EAP)

  • Employee discounts on a range of insurance products



Apply Now

If you're ambitious, customer-focused, and ready to start your career in financial services, apply today to join this supportive and growing team.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.