We are seeking a dedicated Specialist Sales Support Administrator to join our dynamic International Sales Team. The Specialist Sales Support Administrator will play a crucial role in ensuring seamless sales operations support and administrative assistance and co-ordination of the entire process of product availability and sales support including logistical activities and after sales within the subsidiary.
Benefits- Highly competitive salary of up to £36K
- Working hours of Monday to Friday 8.30am- 5pm and we can offer some flexibility with start/finish times (Office based role)
- 25 days plus bank holidays
- Excellent pension scheme with very generous contribution
- Free parking
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- Take care of forecast & sales planning; Provide insights of main planning KPI’s like Mind the Gap!, Destruction list and Turnover lost
- In charge of import (and export) of products both commercial and for breeding purposes
- Take care of all the documentation needed for the import
- Follow up on changes in import (and export) and phytosanitary regulations
- Inform Sales Representative / Product Specialist / Account Manager about availability and pending orders
- Manage quality information of batches arrived and take actions like arranging tests when needed
- Maintenance of Virtual Warehouse
- Manage varieties/articles in assortment for ERP planning
- Have contact with governmental authorities
- Prepare and collect the needed commercial information for new varieties (product information)
- Be the first point of contact for the Sales team and clients about orders and availability
- Perform on-boarding and validation of new customers
- Book orders and prepare invoices and support customers in placing orders via the online channel
- Apply prices in co-ordination with the manager
- Execute actions after requests from the Sales team in view of new prices, special deals or special conditions
- Manage warehouse, stock control and online assortment
- Responsible for expedition and freight quotation
- Be responsible for the local configuration and content of applications in the Digital Customer platform ( E-commerce & digital services)
- Proven experience in a sales support or Import/Export administration role.
- Advanced proficiency in Microsoft Office applications, particularly Excel, Word,
- Bachelor degree ideally in logistics or business
- Customer Service oriented
- Focus on building long term relations
- Analytical skills
- Team player
- Excellent communication skills
- Like to work in an international setting
- Experience with digital communication tools
- Like to contribute to digital transformation
If you are seeking a challenging, incredibly varied administrative/customer centric role then this is certainly the role for you....
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