Service Manager

Charterhouse Recruitment Services

Posted 9 days ago, valid for 5 days

York, North Yorkshire YO60, England

Full Time

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Sonic Summary

We are looking for a motivated Service Manager to join a well-established business in York.
The role offers a competitive salary of up to £35,000 and additional benefits such as a profit share and generous pension contributions.
The successful candidate will act as the primary contact for customers, providing technical advice and managing service appointments.
Applicants should have strong technical understanding, excellent communication skills, and the ability to manage projects effectively.
A minimum of 2 years of relevant experience is required for this position.

Service Manager

Overview

We are seeking a highly motivated professional to join an established business in York. This is an exciting opportunity to be part of a dynamic and innovative company where you can contribute to meaningful projects and grow your career.

Benefits

Competitive salary of up to £35,000
Additional Telephone Support Payment once trained
Company Profit Share
Generous 8.5% employer pension contribution
Private Health Scheme (after 2 years’ service)
20 days holiday, rising to 25 after 5 years
All public holidays off
10 day shutdown at Christmas (in addition to holiday allowance)

Responsibilities

Act as the primary point of contact for customers in your region
Provide technical advice and support on all products
Book service and repair appointments, manage engineer scheduling via a service calendar and app software
Manage customer projects from start to finish - including writing project specs and co-ordinating installations
Collaborate closely with internal teams and field engineers

Qualifications

Strong technical understanding (preferably in industrial)
Confident communicator with excellent customer service skills
Organised, able to manage projects and calendar schedules effectively

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