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Contact Centre Claims Advisor

Michael Page
Posted 15 days ago, valid for 15 days
Location

York, North Yorkshire YO31 7TQ, England

Salary

£26,000 - £27,000 per year

Contract type

Full Time

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Sonic Summary

info
  • The job is for Contact Centre Claims Advisors in York, targeting individuals with previous customer service experience, particularly from retail or hospitality backgrounds.
  • The role involves handling customer enquiries related to insurance services, managing a high volume of inbound and outbound calls.
  • Candidates should possess excellent communication skills, problem-solving abilities, and the capacity to work under pressure in a fast-paced environment.
  • The position offers a salary of £26,000 or more, along with full training and excellent career progression opportunities.
  • Additional benefits include free gym access, a generous holiday allowance, and the option to buy and sell holidays, with both part-time and full-time hours available.

Are you experienced within customer services and looking for that next step in your career?

Do you currently work in retail or hospitality and looking to transfer those skills with a business that will provide full training?

Would you like to join a business that will invest in you from day one and offer an excellent career path?

Then this could be the role for you we are currently looking for Contact Centre Claims Advisors in York!

Client Details

Are you experienced within customer services and looking for that next step in your career?

Do you currently work in retail or hospitality and looking to transfer those skills with a business that will provide full training?

Would you like to join a business that will invest in you from day one and offer an excellent career path?

Then this could be the role for you we are currently looking for Contact Centre Claims Advisors in York!

Description

As a Contact Centre Claims Advisor you will be working with customers to handle their enquiries in relation to their insurance services.

You will be handling a high volume of inbound and outbound calls supporting customers who to make a claim on their policy providing guidance and support and ensuring the highest level of customer experience at all times.

The role will be dealing with a wide range of queries you will be using your excellent problem solving skills to come to a quick resolution for the customer.

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

Excellent communication skills and a confident telephone manner

Able to work under pressure in a fast paced environment

Good problem solving skills

Passionate about helping and supporting customers

An excellent team player

Job Offer

Salary of 26000+ reputable business within the insurance sector+ full training provided+ excellent progression and development opportunities+ central location in York+ free parking+ Monday to Friday 9am-5pm+ part time and full time hours are available+ excellent benefits+ free gym on site+ generous holiday allowance+ option to buy and sell holidays+ regular incentives+ great team and culture+ immediate interview

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.