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Customer Service Advisor

Michael Page Business Support
Posted a day ago, valid for 15 days
Location

York, North Yorkshire YO60, England

Salary

£26,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role of Customer Service Advisor in York is ideal for individuals with previous customer service experience, particularly from retail or hospitality backgrounds.
  • Candidates should possess excellent communication skills and a confident telephone manner, along with the ability to work under pressure in a fast-paced environment.
  • The position offers a salary starting at £26,000 and includes full training, excellent progression opportunities, and a supportive team culture.
  • Working hours are Monday to Friday from 9 am to 5 pm, with both part-time and full-time options available.
  • The company provides various benefits such as free gym access, generous holiday allowance, and regular incentives to motivate employees.

Are you experienced within customer services and looking for that next step in your career?

Do you currently work in retail or hospitality and looking to transfer those skills with a business that will provide full training?

Would you like to join a business that will invest in you from day one and offer an excellent career path?

Then this could be the role for you we are currently looking for Customer Service Advisors in York!

Client Details

Are you experienced within customer services and looking for that next step in your career?

Do you currently work in retail or hospitality and looking to transfer those skills with a business that will provide full training?

Would you like to join a business that will invest in you from day one and offer an excellent career path?

Then this could be the role for you we are currently looking for Customer Service Advisors in York!

Description

As a Customer Service Advisor you will be working with customers to handle their enquiries in relation to their insurance services.

You will be handling a high volume of inbound and outbound calls supporting customers who to make a claim on their policy providing guidance and support and ensuring the highest level of customer experience at all times.

The role will be dealing with a wide range of queries you will be using your excellent problem solving skills to come to a quick resolution for the customer.

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

Excellent communication skills and a confident telephone manner

Able to work under pressure in a fast paced environment

Good problem solving skills

Passionate about helping and supporting customers

An excellent team player

Job Offer

Salary of £26000+ reputable business within the insurance sector+ full training provided+ excellent progression and development opportunities+ central location in York+ free parking+ Monday to Friday 9am-5pm+ part time and full time hours are available+ excellent benefits+ free gym on site+ generous holiday allowance+ option to buy and sell holidays+ regular incentives+ great team and culture+ immediate interview

Apply now in a few quick clicks

By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.