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York, North Yorkshire
Customer service representative
End Point Assessor - Customer Service / Management

End Point Assessor - Customer Service / Management

KM Education Recruitment Ltd

Posted 5 hours ago, valid for 16 days

York, North Yorkshire YO60, England

Full Time

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Sonic Summary

KM Recruitment is seeking an End Point Assessor for Customer Service and Management roles, with a flexible home/field-based location in Manchester, York, or surrounding areas.
The position offers a salary of £28,300 along with excellent holiday entitlement, mileage, pension, and more benefits.
Candidates must have a recognized Assessor award (D32/33, A1, CAVA, or TAQA) and at least 2 years of occupational competency in Customer Service at a management level.
The role involves conducting various End Point Assessment activities, both face-to-face and electronically, while maintaining accurate administration and data processing.
Applicants must be IT literate, possess a full clean UK driving license, and be willing to travel as necessary.

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title: End Point Assessor - Customer Service / Management Location: Home/Field based - Must be flexible with travel (Candidates can be based in Manchester, York or surrounding areas)Salary: £28,300Package: Excellent Holiday Entitlement, Mileage, Pension + much more!Type: Full Time, 6 month FTCEssential Criteria:

Must hold a recognised Assessor award: D32/33, A1, CAVA or TAQA.
Must hold occupational competency in Customer Service at Management level.
Must be IT Literate – training will be provided on company systems.
Full, clean UK driving licence.
Must be flexible with travel.

Duties:

As an End Point Assessor, you will responsible for completing a range of EPA activities, both face to face and electronically, with Apprentices completing Customer Service Apprenticeship Standards.
These EPA activities include: to carry out End Point Assessment, scheduling of EPA activities, marking, grading and regular planning meetings with candidates and employers.
Complete all necessary administration, ensuring that all data is processed and supplied in a timely manner
Maintain a working knowledge of EPA, your vocational area, Apprenticeship Standards and evidence of CPD
Participate in standardisation and training activities
Provide assistance to Apprentices, Employers or Delivery Teams, assisting with queries in a timely manner.

Please note:KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

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