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Inbound Customer Service & Sales
Salary 22,865 + Bonus 3,000
35 hour week - 4 days per week, fixed shifts Sunday - Wednesday
Fully Remote Working
Contract: Permanent
Hours: 35 hours per week (Over 4 days Sun - Wed)
Shifts: Fixed shifts Sun - Wed, 8am start (2 x 8.5-hour shifts & 2 9-hour shifts)
Here at CCA Recruitment we are teaming up with our client who is the largest provider in aftercare for domestic appliances.
We are looking for a Customer Sales Advisor who has sales and customer service experience to join their team, taking inbound calls from their customer base who will be calling with general enquiries, to update details or to book in a repair for their products.
What does the role entail:
- Acting as the first point of contact for customers who need help.
- Assisting customers calling regarding faulty goods.
- Using your wit, charm and best sales patter to upsell our products.
- Building rapport with our customers and getting to know their needs.
- Helping each customer find the protection package for them.
Our client will provide you with training, you just need to provide your customer service experience and sales knowledge and I'm sure you will be a great match.
Please make note, have no pre-booked holidays will be authorised for the first 6 weeks from the start date.
This is an inbound customer service and sales role where you will be dealing with the customer's request and then upselling products. We do ask that you only apply if you have Sales experience and Customer Service experience in a contact centre where you have upsold to customers.
If this is the role for you and your criteria matches please apply today!
What you will receive as a CUstomer Service & Sales Advisor:
- Free life assurance & Pension Scheme
- Fully Remote working with Equipment Provided
- No Weekend Work
- 33 days annual leave including BH (with the option to purchase more).
- Career coaching and development.
- Regular incentives with prizes and monthly commission!
- Health cash plan towards healthcare.
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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