- Provide administrative support to the Events Managers across all aspects of event coordination
- Act as the first point of contact for event-related enquiries, delivering helpful and timely responses
- Manage event communications, including speaker invitations, confirmations, and reminders
- Monitor shared inboxes, respond to queries, and ensure records are accurately maintained
- Process delegate and speaker registrations, payments, and refunds using the organisation’s database
- Design and distribute marketing communications and promotional emails
- Promote events via the organisation’s social media platforms
- Prepare event materials such as delegate packs, name badges, printed documents, and attendance lists
- Attend and support live events, offering on-site assistance to delegates, speakers, organisers, and committee members
- Compile and present post-event reports using data collected from the organisation’s systems
- Assist committees and clinical organisers with event-related administration
- Create and maintain event webpages, ensuring content is clear, current, and engaging
- Support the delivery of online events by managing technical production, including camera and microphone control
- Conduct pre-event technical checks with speakers to ensure a smooth event experience
- Provide technical support to online attendees to help them access and participate in events
- Be willing and able to travel across England and stay overnight when required
- Experience in an administrative or events-based role
- Strong IT skills, including confidence using databases, email marketing tools, and social media
- A proactive, flexible, and team-oriented mindset
- Familiarity with virtual event platforms such as Zoom or Microsoft Teams (desirable)