Service Manager

Location: York
Pay Rate/Salary: £29,000 per annum
Hours of Work: Full-Time – 40 hours per week
Type: Permanent
Start Date: Immediately (flexible for notice periods)

We are hiring for a Service Manager with strong experience in operations management, compliance, and leading care teams in the York area. This is a supportive, person-centred care environment, and you will be instrumental in overseeing the daily operations, ensuring regulatory compliance, and leading a dedicated team to deliver exceptional standards of care.

Reporting to the Regional Manager, you will be responsible for:

• Leading and managing all operational aspects of the service to ensure smooth day-to-day delivery.

• Ensuring high-quality, person-centred support for all residents, in line with individual needs and care plans.

• Overseeing teams across care, housekeeping, catering, and maintenance, ensuring effective supervision and development.

• Ensuring full compliance with health, safety, and care regulations, including CQC standards.

• Managing service user admissions, assessments, and ongoing care planning.

• Conducting internal audits and implementing action plans to maintain continuous quality improvement.

• Maintaining accurate documentation, record-keeping, and effective budget and resource management.

• Communicating professionally with families, external agencies, healthcare professionals, and safeguarding bodies.

• Promoting independence, dignity, and community involvement for all residents.

As a Service Manager, you need to have experience with:

• Operations management within a care, assisted living, or supported living setting.

• Strong leadership and team management abilities.

• Compliance management and working to regulatory frameworks (including CQC).

• Internal audits and quality assurance processes.

• Excellent communication and interpersonal skills.

It would be beneficial to the Service Manager role if you also had:

• NVQ Level 5 in Leadership for Health & Social Care (or working towards).

• Experience in budget management and resource planning.

• A full UK driving licence.

This client offers:

• Competitive salary of £29,000 per annum

• Performance-related bonus

• Company pension

• Additional leave

• Work-from-home flexibility (role dependent)

• Employee discounts

• Employee Assistance Programme including 24/7 mental health and GP support

• Lifestyle savings across supermarkets, retail, and utilities

• Regular company events

• Ongoing training, development and full induction

• A supportive working environment where your contribution is genuinely valued

Our client is a long-established provider of supported living and residential care services for adults with diverse needs. With multiple homes nationwide, they are committed to delivering care that promotes independence, dignity, and community inclusion. Their services are designed around the individual, prioritising wellbeing, safety, and personal growth.

Apply to this Registered Manager role through this advert. If you would like more information about this position, please contact our Asha in our Healthcare Recruitment Team on (phone number removed).

If successful, you will need to digitally register with our agency (if you haven’t already done so). If you have not been contacted within 7 days, please assume your application has been unsuccessful on this occasion. We will, however, retain your application for future suitable opportunities.

This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency operating since 2008. We provide permanent, temporary, and contract roles across the Commercial, Industrial, Construction, and Healthcare sectors.
To view all of our available positions throughout the United Kingdom, please visit our website at (url removed).