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I. JOB SUMMARY
Performs complex administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under general supervision with moderate latitude for the use of initiative and independent judgment.
II. ESSENTIAL FUNCTIONS
A. Schedules, photographs, fingerprints, and scans the irises of inmates received at agency correctional institutions intake facilities; and conducts fact-finding interviews.
B. Prepares and disseminates information concerning agency programs and services; responds to inquiries regarding rules, regulations, policies, and procedures; and assists in the development of administrative and technical assistance policies and procedures.
C. Prepares, edits, and distributes correspondence, reports, studies, forms, and documents; and prepares and distributes inmate identification paperwork to appropriate agencies.
D. Maintains filing and record keeping systems.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
III. MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Graduation from an accredited senior high school or equivalent or GED.
2. One year full-time, wage-earning customer service, clerical, secretarial, administrative support, technical program support, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
3. Computer operations experience preferred.
4. Criminal justice experience preferred.
B. Knowledge and Skills
1. Knowledge of office practices and procedures.
2. Knowledge of business terminology, spelling, punctuation, and grammar.
3. Knowledge of applicable state and federal laws, rules, regulations, and statutes.
4. Knowledge of agency intake procedures preferred.
5. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
6. Skill to communicate ideas and instructions clearly and concisely.
7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
8. Skill to review technical data and prepare technical reports.
9. Skill in the use of computers and related equipment in a stand-alone or local area network environment.
10. Skill in the electronic transmission of communications.
11. Skill to type 45 words per minute (with no more than 10 errors) preferred.
12. Skill to interpret and translate Spanish to English and English to Spanish preferred.
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, microfilm equipment, camera, dolly, and automobile.
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