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Job DetailsJob Location: Accident, MD 21520POSITION RESPONSIBILITIES + Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority. + Create a succession plan for the unit. Select and develop a staff member to assume all your duties when you are on vacation or out of the unit. + Complete all daily paperwork at the unit level including sales reports, red book information, shift inventories, and all other necessary paperwork to insure the profitability of the unit. + Maintain the highest standards of cleanliness and sanitation in your unit at all times. + Order all food and supplies needed to operate the unit on a daily basis. + Hire and discipline staff. Create budgeted staffing schedules using history recent sales data. + Hold monthly meeting with all employees to discuss any relevant information they need to assist in the running of the unit. + Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales. + Enforce all brands standards, company policies, and procedures. + Represent the company, with professionalism at all times. Treat all employees with dignity and respect. + Manage the HR function at the unit level. Ensure that all new hire paperwork, time sheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner. + Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant). QualificationsPOSITION REQUIREMENTS + Ability to communicate effectively with all hourly associates + Ability to cover all shifts during the normal operation of the unit + Previous restaurant experience required Perform such similar, comparable, or related duties as may be required or assigned.
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