SUMMARY
To process the Resort’s revenue audit on a nightly basis. To maintain and record daily transactions incurred by various departments. To record and distribute daily statistics to proper departments and personnel. Assist Accounting personnel when needed.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
- Retrieve daily postings from all staff personnel that have entered financial transactions throughout the day
- Run computer generated reports reflecting room status and potential room revenue to verify proper revenue figures are entered
- Post room tax and any additional fees to all occupied rooms on a nightly basis
- Balance and record all posting transactions made in each outlet of the Resort
- Process, record and submit for payment all credit card transactions
- Record all cash, check gift card, gift certificate and credit card transaction
- Field calls from guests and employees and address their concerns and questions. Direct calls to proper individual and departments when required
- Cross train in other areas of accounting to assist co-workers if needed
- Maintain record of Accounting deadlines and monitor their completion
- Assist in the completion of daily, weekly and monthly reports used by Resort departments
- To provide strong support in day to day operations of the Accounting Department
- Maintain a good rapport with fellow employees and reflect a positive attitude
- Complete all assignments requested of you
- Must follow proper grooming and dress standards set forth by the Employee Handbook
- Maintain open line of communication with supervisor
- Must understand and abide by environmental practices of the resort
- Other duties as assigned
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EDUCATION/EXPERIENCE
- Candidate must have prior hotel/resort or office experience
- Strong computer skills in Excel and Word
- Calculator skills a must
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OTHER SKILLS AND ABILITIES
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- Candidate must have proper listening skills
- Candidate must be able to maintain patience and professional attitude when dealing with issues that may arise
- Candidate must have the ability to comfortably handle confrontation
- Candidate must have ability to manage, maintain and hold private highly confidential information
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SUPERVISORY RESPONSIBILITIES (If applicable)
- Candidate will be responsible for daily reporting of accounts and maintain confidential information
- Candidate will be required to attend and speak at various departmental meetings
- Candidate will be responsible for maintaining an approved schedule and operate at times without direct supervision
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TYPICAL PHYSICAL DEMANDS
- Must be able to sit for long periods of time
- Must be capable of lifting or moving documentation boxes weighing up to 50 lbs
- Must be capable of working evening shifts. Eight hour shifts usually consist of 2:00 am to 10:00 am
- Must be capable of meeting specific deadlines on a continual daily basis
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TYPICAL MENTAL DEMANDS
- There are deadlines that must be met. These include daily, weekly and monthly deadlines. Candidate must have the ability to work comfortably with these deadlines and meet them as required.
- This position is a direct reflection on the billing department of the Resort. Candidate must be able to listen, engage and resolve difficult issues that departments may present.
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WORKING CONDITIONS
- Must be able to work in a fast-paced environment
- Must be comfortable with the pressure of deadlines
- Must be capable of maintaining a professional attitude when dealing with difficult phone conversations
Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.
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