SUMMARY
Services the guest by mixing coffee drinks and tendering sales in a multi-purpose resort sundry store. Provide superior service to ensure 100% customer satisfaction.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serve coffee products, deli sandwiches, bakery goods, and all other outlet products to guests
- Follow recipes and mix an assortment of coffee drinks
- Follow all sanitation rules and regulations for marketplace
- Daily, weekly, and monthly cleaning required
- Will be responsible for your own cash, bank key and gift certificates
- Balance shift ending paperwork and daily cash drop
- Complete all assignments requested of you
- Maintain a high standard of sanitation and safety
- Keep waste and spoilage to a minimum by proper rotation, storage, and usage of all food items
- Must follow proper grooming and dress standards set forth by the Employee Handbook
- Responsible for cleaning and sanitation of own area
- Maintain open line of communication with supervisor
- Must understand and abide by environmental practices of the resort
- Other duties as assigned
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EDUCATION/EXPERIENCE
- Basic computer knowledge is required
- Prior cash register and cash handling experience is preferred
- Must be 17 years of age
- Prior barista or bartending experience is preferred but not required.
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OTHER SKILLS AND ABILITIES
- Must have an understanding and friendly personality
- Able to handle difficult guests in a quick and professional demeanor mandatory
- Must be able to interact with multiple guests and staff at the same time and maintain a high level of professionalism
- Good math skills
- Must be able to work well on own and also in a team
- Must be able to work in a fast-pace environment
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TYPICAL PHYSICAL DEMANDS
The employee must occasionally lift and/or move up to 20 pounds
Able to stand for long periods of time
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TYPICAL MENTAL DEMANDS
Must be able to handle extremely high business levels in a faced paced environment.
Must possess a strong, yet friendly personality in order to maintain a great working environment with fellow employees and guests
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WORKING CONDITIONS
The noise level in the work environment is usually moderate
Fast paced at times
Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.
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