Job DetailsJob Location: Dallas Division - Addison, TX 75001Position Type: Full TimeJob Purpose: Act as initial contact for company for both face-to-face and phone interactions. Perform basic administrative functions for branch.  General Duties and Responsibilities: Open and maintain escrow files Order HOA documents and tax certificates Prepare and send recordable documents Operate telephone to answer, screen, or forward calls, provide information, take messages, assist customers, or schedule appointments Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations Transmit information or documents to customers, using computer, mail, or facsimile machine Prepare physical file folder Scan and transfer documents into electronic folders as instructed File and maintain records Monitor office supplies and prepare an office supply list Collect, sort, distribute, or prepare mail, messages, or courier deliveries; monitor postage machine Process and prepare memos, correspondence, HOA check requests or other documents Continuously update closing calendar Input data Qualifications: High school diploma or equivalent Knowledge of administrative and clerical procedures and systems Strong customer service skills Able to create and maintain constructive and cooperative work relationships Prior experience answering and using a multi-line phone system Good time management skills Intermediate skills in Microsoft Office Suite Willing and able to learn industry-specific software Knowledge of use of advance functionality of office machinery and basic upkeep Able to maintain professionalism, integrity, and polite demeanor in all work-related activities; polished and tactful Access to reliable transportation Exemplary record of attendance and punctuality  Qualifications
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