SonicJobs Logo
Left arrow iconBack to search

Credentialing Customer Success Manager

Calpion/Plutus Health
Posted a month ago, valid for 13 days
Location

Addison, TX, US

Salary

Competitive

Contract type

Full Time

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • Plutus Health Inc. is seeking a Credentialing Specialist with over 10 years of experience in U.S. provider credentialing to join their team.
  • The role involves managing the end-to-end credentialing process for healthcare providers while ensuring compliance with regulatory standards.
  • Candidates should have familiarity with CAQH, PECOS, and payer-specific portals, along with strong organizational and communication skills.
  • This position offers a competitive salary that reflects the importance of the role in maintaining operational efficiency and timely provider onboarding.
  • Joining Plutus Health means working for a recognized leader in Revenue Cycle Management and contributing to meaningful improvements in patient care.

About Plutus Health Inc.:

Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services, certified in SOC2 compliance and recognized among the Inc. 5000 fastest-growing private companies. We specialize in revenue cycle optimization for hospitals, physician groups, and healthcare organizations across various specialties. Our commitment to innovation and excellence has earned us recognition as a 2024 EY Entrepreneur Of The Year finalist and one of the top 100 fastest-growing companies in Dallas.


Role Summary

Plutus Health is seeking a detail-oriented and proactive Credentialing Specialist to join our U.S. credentialing team. You will be responsible to work with offshore team in providing the end-to-end credentialing process for healthcare providers, ensuring compliance with payer requirements and regulatory standards. This role is critical to maintain operational efficiency and timely provider onboarding across multiple clients and specialties.

Key Responsibilities

Should have a good understanding of initial credentialing, re-credentialing, and enrollment processes for providers across Medicare, Medicaid, and commercial payers.

Serve as the communication bridge between the client and the offshore team to ensure service level agreements (SLAs) are consistently met

Work with offshore team in making sure provider profiles are kept up to date.

Collaborate with the offshore team to identify missing documentation and coordinate with the client to obtain the required information

Initiate phone calls and build rapport with the payer enrollment department to accelerate the application process

Verify provider credentials including licenses, certifications, education, and work history.

Collaborate with the sales team to support and enhance sales initiatives

Coordinate with internal teams and clients to gather required documentation and resolve discrepancies.

Maintain credentialing trackers and ensure data accuracy.

Support audits and ensure compliance with HIPAA and payer-specific guidelines.

Participate in credentialing meetings and contribute to process improvement initiatives.


Requirements

10+ years of experience in U.S. provider credentialing.

Familiarity with CAQH, PECOS, NPPES, and payer-specific portals (e.g., Anthem, Optum, Medicaid MCOs).

Strong organizational and communication skills.

Proficiency in Microsoft Excel, credentialing databases, and tools.


Preferred Attributes

Experience handling credentialing for various specialties and multi-state providers.

Ability to work independently and manage multiple priorities.

Strong attention to detail and commitment to data accuracy.

Familiarity with payer-specific credentialing nuances and timelines.


Tools & Systems

CAQH, PECOS, NPPES, OIG, SAM, MEDICAID EXCLUSION, MEDICARE OPT OUT LIST, SOCIAL SECURITY DEATH MASTER FILE.

Payer portals including UHC, BCBS, Cigna, Humana, State Medicaid.

Credentialing dashboards and Excel-based trackers.

Why Join Plutus Health Inc.?

  • Work for a fast-growing, innovative company recognized for excellence in healthcare.
  • Collaborate with a dynamic, supportive team that values professional development.
  • Make a meaningful impact on patient care and operational success.



Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.