Front Desk Supervisor

Job DetailsLevel: EntryJob Location: Days Inn Adel - Adel, GA 31620Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelFront Office Supervisor – Days Inn Adel Days Inn Adel is looking for a dependable, customer-focused Front Office Supervisor to join our team! This is a full-time, entry-level management position that is perfect for someone who has hotel front desk experience and is ready to take the next step into a leadership role. As a Front Office Supervisor, you'll help oversee the daily operations of the front desk, ensure guests receive exceptional service, and support the General Manager with day-to-day hotel operations. Responsibilities Lead by example in providing outstanding guest service Supervise front desk operations during assigned shifts Assist with training and coaching front desk team members Handle guest questions, concerns, and service recovery professionally Ensure accurate reservations, check-ins, check-outs, and payment processing Maintain brand standards and company policies Assist with scheduling, shift coverage, and daily reporting Help ensure the front desk and lobby remain clean, organized, and welcoming Work closely with housekeeping and maintenance to provide an excellent guest experience Qualifications Previous hotel front desk experience preferred Leadership or supervisory experience is a plus, but not required Excellent customer service and communication skills Strong attention to detail and organizational skills Ability to multitask in a fast-paced environment Basic computer skills and willingness to learn hotel management software Must be dependable, professional, and able to work a flexible schedule, including weekends and holidays Benefits Full-time position Competitive pay based on experience Health insurance available 401(k) with company match Paid vacation Opportunities for advancement within a growing hotel management company If you're ready to begin your career in hotel management and enjoy working with people in a fast-paced environment, we'd love to hear from you. Apply today and become part of the Days Inn Adel team!