PET Sales Account Representative

Position Overview:

The PET Sales Account Representative is responsible for providing sales and account management services for Menehune Water Company’s PET and 3-Gallon accounts through telephone, email, and face-to-face interactions, with a focus on developing new business, managing assigned accounts, maintaining existing customer relationships, and promoting company products and brand presence within the Hawaii market.

Minimum Job Requirements:

• Valid driver’s license

• Valid government-issued ID for I-9 employment eligibility verification

• Minimum of 3-5 years of experience in sales, account management, or a related field

• Associate's or bachelor's degree in Business Management or a related field preferred

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook

Key Responsibilities:

• Maintains open and effective communication with the PET Sales Manager and Director of Sales & Marketing

• Ability to obtain and maintain a DBIDS (Defense Biometric Identification System) credential, or eligibility for one, for accounts requiring military installation access

• Develops and maintains productive working relationships with internal and external stakeholders, including managers, clerks, and customers, to support and grow sales

• Builds and expands the domestic market by developing relationships and identifying potential clients within the Hawaii market

• Establishes and maintains relationships with current and prospective clients and follows up on leads and referrals

• Promotes and strengthens Menehune Water Company’s image and brand within the Hawaii market

• Prepares sales proposals for new sales accounts, including PET, 3-gallon, and 5-gallon products

• Sets up, breaks down, and promotes sales at community events related to PET, 3-gallon, and 5-gallon products

• Places accurate and timely orders for each account to maximize sales revenue

• Maintains, grows, and upgrades product shelf space at customer locations

• Restocks products that are expired or damaged in accordance with company standards

• Maintains accurate merchandise inventory for each client and reports all inventory counts to the PET Sales Manager

• Introduces and promotes new products to accounts as they become available

• Responds promptly and professionally to telephone and email inquiries while promoting company products and services

• Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction

• Obtains appropriate customer signatures on invoices upon delivery and provides copies to customers

• Meets assigned sales activity, service, and account management expectations as established by management

• Performs other duties as assigned

Qualifications:

• Ability to travel locally within the Hawaii market to service customer accounts and attend events

• Ability to lift, carry, and move product and marketing materials as required for deliveries and event setup

• Strong customer service orientation with the ability to represent the company professionally at all times

• Flexibility to work extended hours, weekends, evenings, and holidays as business needs require

• Ability to operate company vehicles and equipment safely and in compliance with company policies and applicable laws

• Familiarity with the Hawaii market and customer base preferred

Work Schedule:

• Flexible

• Occasional weekend work may be required

Benefits:

• 401(k) with company matching

• Medical, dental (partial), vision, and drug insurance

• Paid sick leave and vacation leave

• Employee discounts on Menehune Water products

Equal Employment Opportunity & ADA Statement:

Menehune Water Company is an equal opportunity employer and complies with all applicable federal and Hawaii state laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We provide reasonable accommodations in accordance with the Americans with Disabilities Act (ADA). If you require an accommodation, please contact Human Resources.