Job Title: Medical Records Clerk

Location: 10th Medical Group, U.S. Air Force Academy, CO, 80840

Tentative Start Date: December 1, 2025

Work Schedule: Monday–Friday, 8- or 10-hour shifts between 0700–1700.

Qualifications:

Education: High school diploma or GED required.
Experience:
- Minimum of 12 months of relevant experience within the last 36 months.
- Proficiency in computer use; ability to type 30–40 words per minute.
- Prior experience working with medical records, patient confidentiality, or HIPAA compliance preferred.
License/Certification: Basic Life Support (BLS) required.
Other Requirements:
- Must be a U.S. Citizen.
- Ability to read, write, and communicate effectively in English.
- Must be able to lift up to 25–50 pounds and use step ladders for high shelving

Documents Required for Submission:

Responsibilities:

Maintain, organize, and retrieve patient medical records in accordance with Military Treatment Facility (MTF) and HIPAA regulations.
Process requests for the release of medical information following DoD privacy guidelines and applicable directives.
Research, analyze, and abstract information from medical files, which may include multiple diagnoses, treatments, and procedures.
Verify the validity of requests for information and escalate questionable requests to legal or compliance offices for review.
Brief patients, insurance companies, and agencies on policies regarding medical record access and release.
Update, code, and document patient records to ensure accuracy and completeness.
Ensure proper billing procedures are initiated upon processing record requests, including posting charges and forwarding statements to accounting.
Treat all patient information as confidential and ensure lists/names are not disclosed without written authorization.
Provide administrative support such as filing, scanning, copying, and maintaining logs related to medical records.
Support healthcare staff with timely access to patient charts and documentation to ensure continuity of care.

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