What You'll Do

POSITION SUMMARYEnsure smooth service operations by coordinating between the kitchen and front-of-house staff. Responsible for the quality and proper presentation of food in a timely manner; food orders are prepared and assembled quickly according to standards, avoiding waste; and the line is always stocked, clean, and safe. Responsible for organizing food orders, verifying quality and accuracy, and delivering dishes to guests in a timely manner while maintaining exceptional presentation standards.

RESPONSIBILITIES The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.

Manage the expediting station during service periods, serving as the communication hub between the kitchen and service staff

Demonstrates knowledge of all menu offerings and understands detailed descriptions of each item

Verify food orders for accuracy, presentation, and quality before delivery to guests

Coordinate with kitchen staff to ensure the timely preparation and delivery of all menu items

Send complete orders out by table/seat number and follow all ticket requests (i.e., Send Solo, Split, For Table, etc.)

Deliver food to tables promptly and accurately, describing dishes when appropriate

Perform Line Checks to ensure proper par levels of all required products are on hand on an ongoing basis

Assist servers during peak periods to maintain service efficiency and guest satisfaction

Ensure all plates, garnishes, and accompaniments meet presentation standards

Monitor ticket times and communicate delays to appropriate team members

Maintain the cleanliness of service areas and assist with side work as needed

Follow all health department regulations and food safety protocols

Communicate guest preferences, allergies, and special requests clearly to kitchen staff

Perform other duties and side work as assigned

What You'll Bring

High School Diploma, or equivalent
One year of experience as a food expediter or other related restaurant position in a high-volume restaurant
Demonstrate a pleasant attitude and energy to ensure exceptional guest service and present a professional demeanor, appearance, and communication skills in accordance with STRC and restaurant guidelines
Working knowledge of restaurant floor plans
Demonstrate the ability to work under pressure and multitask in a fast-paced environment
Communicate clearly with guests and team members regarding food and beverage orders and guest questions and concerns
Read menu offerings, product labels, register screen, pricing, receipts, safety procedures, and operating directions
Maintain a safe and clean restaurant for guests
Willing and able to work a flexible schedule that includes nights, weekends, and holidays

Regulatory & Compliance Responsibilities

Obtain and maintain a valid gaming license, Food Handlers Certificate, and MAST certification

Learn more about this Employer on their Career Site

Expeditor/Food Runner

What You'll Do

What You'll Bring

Regulatory & Compliance Responsibilities