Enterprise Fraud Specialist 3- Team Leader

Description

Summary:

Under general supervision, the Process Team Leader Senior - OPS performs the most complex clerical assignments.

Duties and Responsibilities:

• Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes records, files or documents. 
• Compiles complex reports drawing data from a wide range of sources. 
• Exchanges information and resolves moderately complex problems by researching solutions. 
• Coordinates related activities within an assigned area. 
• Distributes, assigns, reviews and/or supervises work flow. 
• Handles the more difficult problems and confers with supervisor regarding the most unusual cases. 
• This position is fully cross trained to perform various functions in the area and ensures the cross training of others. 
• Utilizes leadership and management skills as the Team Leader of a team while also performing the same daily responsibilities of the team. 
• Assures an exceptional customer experience for customers. 
• Takes ownership of and provides excellent customer service for customers, and ensures completion of problem resolution. 
• Serves as the escalation point of service related issues. 
• Establishes and maintains strong working relationships with the critical operations business partners of the bank.
• Performs other duties as assigned.

Basic Qualifications:

• Bachelor's Degree
• 1+ year of financial related experience

Preferred Qualifications:

• Leadership experience
• Strong organizational skills
• Proficient with Microsoft tools

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Range:

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.