Position Summary

Responsible for overseeing the day-to-day operations of all agency properties and vehicles, ensuing their maintenance, safety and functionality by managing cleaning, supplies, security, repairs, building projects, and budgets, while adhering to the compliance standards and prioritizing the well-being of occupants within the facility.

Required Education, Experience and Qualifications

High school diploma (or equivalent) or a professional building certification.
2+ years of supervisory experience.
2-3 years of comprehensive building maintenance and environmental experience
Good understanding of building codes and fire safety
Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability.
Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigations).

Role and Responsibilities

Develop and maintain operational and emergency manuals.
Complete minor maintenance or repairs to appliances, furnaces, plumbing, electrical, or other interior and exterior items, as skills permit.
Determine when any facility needs maintenance or repairs by an outside contractor or repair service and assist the shelter manager (if shelter) or affected staff (if admin) in coordinating with contractors in providing contract services.
Update and maintain facility files and repair/maintenance logs for: renovation fixed equipment, acquired appliances and furniture, elevators, HVAC, other systems as needed or requested.
Establish schedules and methods for preventative maintenance and safety inspection programs for all facilities and equipment {backflow, fire extinguishers, etc.}.
Attend, train, and/or coordinate training in facility maintenance and safety methods, procedures, and techniques.
Provide recommendations regarding facility safety and security issues for staff and clients.
Respond to emergencies for the purpose of determining and implementing appropriate actions required to resolve situation.
Inspect construction and installation progress.
Oversee the coordination of building space allocation and layout and facility expansion.
Coordinate with managers to repair/maintain all agency vehicles.
Travel to other Hope & Healing facilities for work as needed.

Adheres to Service Excellence standards at all times.

Complies with agency policies and procedures, federal and state requirements, CARF standards and educational/certification/registry requirements.
Performs other duties as assigned.

Supervisory Responsibilities (if applicable for the position)

Supervision of the Health & Safety Advocate(s)

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; step up and down; climb stairs or ladders, stoop, kneel, crouch; talk, hear and smell. The employee must occasionally lift and/or move up to 50 pounds.
Work environment: This position will be in a facility with victims of domestic violence or sexual assault. In addition to interaction with the survivors, the employee may have interactions with families of these individuals, the assailants and law enforcement.

Position Type and Expected Hours of Work

Flexible schedule spread over a 7 day week to ensure appropriate coverage. Some evenings and weekends. On-call responsibility is required.

Additional Qualifications

Must be able to remain calm in crisis situations.
Excellent interpersonal and communication skills.
Respect the confidentiality of information learned through one’s employment.
Represent the mission and philosophy of the agency at all times.
Experience with household maintenance and able to perform simple maintenance duties.
Ability to coordinate multiple tasks.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

EEO

Hope and Healing Survivor Resource Center (H&H) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. H&H prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, military status, national origin, disability, genetic information, pregnancy, ancestry, or any other protected characteristic as outlined by federal, state or local laws. Additionally, reasonable accommodations will be made (where appropriate) for religious practices or employees with disabilities. Employees who may require a reasonable accommodation should contact an agency Director or the CEO. This policy applies to all employment practices within H&H, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. H&H makes hiring decisions based solely on qualifications, merit and program needs at the time.

Learn more about this Employer on their Career Site

Facility Manager (Building maintenance & housekeeping services)