Sales Support Specialist

Sandvik has an opportunity for a Sales Support Specialist position in Alachua, Florida USA (greater Gainesville, FL area).

About Sandvik

Sandvik is a global engineering leader with over 41,000 employees worldwide. We’re proud to be ranked among Forbes’ Top 100 Global Employers. At our Rotary Drilling Division headquarters in Alachua, Florida, we design and build world-class surface mining drill rigs used across the globe. Our culture is driven by innovation, collaboration, and a passion for solving real-world challenges — all in a fun, inclusive, and rewarding work environment.

As a Sales Support Specialist you will ensure that orders received from sales areas are reviewed and processed, from receipt to delivery, in an accurate and efficient manner.  This will entail close cooperation with the Business Line Managers in the Sales Areas, and the Area Managers, Product Managers, Production Planners, Finance department and Shipping within the Production Unit in Alachua.  This role will be the main communication point between the Sales Areas and the Production Unit around the delivery and shipping plan and will be responsible for communicating continuous updates concerning order fulfillment development.

Key Responsibilities

• Order receipt, controlling specifications of products, prices and delivery terms.
• Order planning with production
• Order entry
• Order Acknowledgement
• Verifying shipping documents with Sales Areas
• Coordinating shipping requirements with Shipping department – ensuring production and shipping is timed at an optimum to reduce working capital.
• Verifying invoice data for external (ODS sales) and internal orders with Finance department
• Support Area Managers in Sales Area communications
• Answering Sales Area enquiries on delivery times and rig specs
• Updating an overview of the production plan with orders, stock units (keeping track of all the rigs in the pipeline)

Required Skills, Knowledge &Abilities

• Strong administration skills
• Detail oriented
• Self-starter, strong initiative
• Ability to work in multiple software environments, such as ERP systems, databases, Power BI, Microsoft Office
• Good communicator, people-oriented

Experience

• Experience in an administrative role
• Previous supply chain, financial or sales experience a plus

Education

• Bachelor’s degree or equivalent experience

License & Certifications

• MSHA Certification
• Valid Driver's License

Computer Skills

• Experience with Office 365, Advanced Excel, Microsoft Teams, Teamcenter, Salesforce, System21, LEAN.

Benefits

We offer a competitive total rewards package, including:

• Health care coverage (medical, dental, vision, prescription, telemedicine) starting 30 days after hire.
• Paid vacation with up to 80 hours rollover.
• Paid parental leave (eligibility after 12 months)
• 401(k) with 5% annual salary contribution + 50% match on the first 6% starting 90 days after hire.
• Tuition reimbursement and professional development support.
• A diverse, inclusive workplace where innovation thrives.

How to Apply

Apply online at https://www.sandvik.com/careers.

Sandvik is an equal opportunity employer. We provide reasonable accommodation for applicants with disabilities. For assistance, contact hrsupport.us@sandvik.com.