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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Monitor all established quality assurance standards. Encourage associates to deliver excellent customer service. Direct and supervise all functions, duties and activities for the Clean Team. Responsible for the execution of best practices, goals and established standards for the Clean Team. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Promote trust and respect among associatesÂ
- Communicate company, department, and job specific information to associatesÂ
- Create an environment that enables customers to feel welcome, important and appreciatedÂ
- Display a positive attitudeÂ
- Gain and maintain knowledge of cleaning supplies and equipment required for maintaining store sanitation and food safety standardsÂ
- Monitor and control supply expenses for the Clean Team and overall store sanitation needsÂ
- Maintain an awareness of inventory and orderliness conditions in Cleaning Center; note any discrepancies in inventoryÂ
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repairÂ
- Resolve customer inquiries in a timely, effective and professional mannerÂ
- Manage the scheduling of Clean Team associates to provide adequate department coverageÂ
- Understand the store's layout and have the ability to locate products and conduct price checks for cashiersÂ
- Adhere to all food safety regulations and guidelinesÂ
- Reinforce safety programs by complying with safety procedures, identify unsafe conditions, and notify store managementÂ
- Notify management of customer or employee accidentsÂ
- Report all safety and illegal activity, including robbery, theft or fraudÂ
- Collaborate with team members to encourage teamwork and align the goals of the organizationÂ
- Ensure that the Clean Team associates are current and compliant with company training standardsÂ
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reportsÂ
- Adhere to all local, state and federal laws, and company guidelinesÂ
- Must be able to perform the essential job functions of this position with or without reasonable accommodationÂ
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Qualifications
MinimumÂ
- Ability to handle stressful situationsÂ
- FlexibilityÂ
- Knowledge of basic mathÂ
- Effective communication skillsÂ
DesiredÂ
- Any retail experienceÂ
- Any sanitation/janitorial experienceÂ
- Second language (speaking, reading and/or writing)Â
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What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Jobs at City Market:  The final rate of pay is determined at store level based on prior equivalent work experience.Â
To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.
Below is a list of some of the benefits we offer our associates.
Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits:
- Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
- Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
- Potentially bonus eligible, depending on varying criteria by location and based upon annual store performance
- Associate discount
Growth and Development Benefits:
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
Learn more about this Employer on their Career Site
