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PBX Operator (Switchboard) - Day Shift - Part Time - St. Peter's Hospital

Trinity Health
Posted 15 days ago, valid for a month
Location

Albany, NY 12232, US

Salary

$16.2 - $20.75 per hour

Contract type

Part Time

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Sonic Summary

info
  • SPHP is seeking a part-time candidate for a day shift position who has switchboard experience and a high school diploma or equivalent.
  • The role involves operating a computerized switchboard console, managing incoming and in-house calls, and handling emergency situations with professionalism.
  • Candidates should possess good communication skills, remain calm under pressure, and be well-organized with a strong short-term memory.
  • The pay range for this position is $16.20 to $20.75 per hour, depending on experience, skills, and education.
  • Applicants must be willing to assist outside of scheduled hours when requested by a supervisor.

Employment Type:

Part time

Shift:

Day Shift

Description:

SPHP is looking for a candidate that:

  • Can use switchboard operation of telecommunication equipment:

  • Able to operate a computerized switchboard console.

  • Able to perform basic keyboard functions including typing.

  • Directs all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing.

  • When notified of an emergency situation, able to initiate appropriate paging and contacting personnel properly in a timely manner.

Has good communication skills:

  • Processes and triages all customer calls in a clear voice using good English.

  • Remains calm and maintains professionalism when handling delicate or volatile customers.

  • As first respondents to emergencies, responsible for announcing and dispatching appropriate parties in a clear voice for Code Blue, Code Yellow and emergency situations.

  • Must be well organized with good short-term memory.

  • Plays a key role in announcing and preparing staff for JCAHO visits and/or emergency preparedness situations.

  • Must be able to take/write clear notes quickly so that they can be retrieved and understood at a later time.

  • Able to document necessary information concerning daily and emergency situations in office logbook.

  • Maintain any necessary additions, deletions and changes to daily operations on-call schedules, and switchboard related functions.

  • Will assist in working hours other than scheduled when requested by supervisor.

A High School Diploma or equivalent is required.

Must have switchboard experience.

Pay Range: $16.20 - $20.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.




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By applying, a Trinity Health account will be created for you. Trinity Health's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.