Job Number:

33799

Location:

Phoebe Putney Memorial Hospital

Street Address:

417 W 3rd Ave

City, State:

Albany, Georgia

Zip Code:

31701

Department:

PPMH PATIENT ACCOUNTING

Shift:

First Shift

Job Type:

Full time

Posted Date:

2026-04-21

Job Description Summary:

JOB SUMMARY

Responsible for coordinating the denial and appeal process in conjunction with care management staff and the Business Office, meeting goals and timelines for appeals, and tracking outcomes.

GENERAL REQUIREMENTS

Adheres to the hospital and departmental attendance and punctuality guidelines
Performs all job responsibilities in alignment with the core values, mission and vision of the organization
Performs other duties as required and completes all job functions as per departmental policies and procedures
Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.
Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.
Wears protective clothing and equipment as appropriate.

WORKING CONDITIONS

General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
May be exposed to limited hazardous substances or body fluids, or infectious organisms.
May be required to change from one task to another of different nature without loss of efficiency or composure.
Periods of high stress and fluctuating workloads may occur.
May be scheduled as needed including overtime

Description:

EDUCATION REQUIREMENTS

2-year / Associate Degree in Business Administration or a closely related field. In lieu of an Associate's Degree, a High School Diploma, and a minimum of 8 years of experience in the Revenue Cycle with experience with analytics and denials. (Required)

EXPERIENCE REQUIREMENTS

2 - 3 years in a Health Care data analytics and/or application support (Required)
8+ years of experience in the Revenue Cycle experience with a concentration in Patient Accounting to include billing, follow-up, denials, and denial recovery. (Required)

CERTIFICATIONS AND LICENSURES

Required Certifications/Licensures: CPAR Certification must be obtained within 20 months of hire.

GENERAL SKILLS

Organizational Skills
Communication Skills
Interpersonal Skills
Customer Relations
Mathematical
Analytical
Grammar / Spelling
Read / Comprehend Written Instructions
Follow Verbal Instructions
Transcription
Mechanical
Basic Computer Skills
Microsoft Office Suite
General Clerical Skills

PHYSICAL REQUIREMENTS

Have near normal vision - Clarity of vision (both near and far), ability to distinguish colors
Have good - manual dexterity and eye-hand-foot coordination
Ability to perform - repetitive tasks/motion

PHYSICAL DEMANDS

Standing - Occasionally within shift (1-33%)
Walking - Occasionally within shift (1-33%)
Sitting - Continuously within shift (67-100%)
Climbing - Occasionally within shift (1-33%)
Bending/Stooping - Occasionally within shift (1-33%)
Twist at waist - Frequently within shift (34-66%)
Pushing/Pulling - Occasionally within shift (1-33%)
Lift/carry up to 20 lbs - Occasionally within shift (1-33%)
Lift/carry > 20 lbs with assistance - Occasionally within shift (1-33%)
Reaching above shoulder - Occasionally within shift (1-33%)

Learn more about this Employer on their Career Site

Denials Coordinator