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If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!
Summary of Role:
Thisroleisresponsibleforthecollectionofdelinquentloanaccountsandrelatedcollectionissues.
Essential Job Functions/Responsibilities:
Responsibleforthecollectionofaccountsassignedbydepartmentmanagement,includingmembernegativesharebalances, MasterCard accounts, mortgage and home equity accounts, consumer and small balance commercial loan accounts.
Responsiblefortheaccuratemaintenanceofrecordsthatmaybeusedinthecollectionofaccounts
AcquireandpreserveknowledgeofstateandfederallawsastheypertaintoBankruptcyandCollection
KnowledgeablewiththeregulationssurroundingtherightofoffsetandfreezingfundswithregardsSSI,SSDandPension.
Retainstateandfederallawswithregardtorepossessions
WellInformedwiththeFairCreditReportingActandtheCFPBastheypertaintocollections
Maintainabusinessrelationshipwithoutsidecollectionattorneys,repossessionagents,andothercollection-relatedvendorsto ensure accurate and timely service
Responsiblekeepingtherepossessionspreadsheetaccurateanduptodate
Accountableforassigningrepossessionouttoourvendorusingtherepossessionsoftware
Responsibleforprovidingaccuratecostsandfeesassociatedwithrepossessions
Sendrepossessioninventorytobeinspectedanddetailedandortransported
PreparesRighttoRedeemletters,PublicSaleletters,andDeficiencybalanceletters
Processesallsalesproceedsanddistributesthemtotheproperlocations(i.e.CollectionExpenseGL,RepossessionGL, Bankruptcy GL and member loan)
Contactscreditorstoobtainlienreleases
AppliesallpaymentsreceivedfromLee&Mason
Processesallservicerequestsreceivedforthedepartment
Reviewaccountsforchargeoffaftersaleproceedshavebeenprocessed.
Otherdutiesasneeded
Minimum Job Qualifications:
Associate’sdegreefromaccreditedcollegeoruniversity
Minimum five (5 ) yearsrelatedexperience,oranequivalentcombinationof education and experience
Starting Compensation: $20.68 - $24.82/hr., plus a competitive benefits package
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com
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