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Call Center Representative

Motor Works Auto
Posted 2 months ago, valid for 2 days
Location

Albany, MN 56307, US

Salary

$17 - $18 per hour

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • First Ring BDC in Waite Park, MN is hiring a full-time Call Center Representative with a competitive wage of $17-$18/hour.
  • The position requires a minimum of 2 years of customer service experience, with call center or receptionist experience as a plus.
  • Candidates should have proficient computer skills and be available to work part-time hours from 6:00 am to 7:30 pm, including some Saturdays.
  • The role involves scheduling appointments, answering inquiries, and providing excellent customer service in the automotive industry.
  • Interested applicants are encouraged to fill out a mobile-friendly application to join a supportive and efficient team.

Customer Service Representative

Inbound Calls & Appointment Scheduling

First Ring BDC | Waite Park, MN
$18–$20/hour | Great Benefits | No Cold Calling | Paid Training

Our Benefits

  • Medical, dental & vision — 100% company paid
  • Up to 10 days of PTO per year
  • PTO starts accruing immediately
  • 401(k) with company match after 6 months
  • Paid training
  • Predictable full-time schedule
  • Casual work environment
  • Career growth opportunities

About the Job

First Ring BDC is an extension of Motor Works Auto Repair. We help customers by phone with their vehicle service needs. You'll answer inbound calls, schedule appointments, give repair updates and help customers get connected with the right person.

No automotive experience is needed. We will train you!

No cold calling. Customers are calling us because they need help.

What You'll Do

  • Answer inbound calls
  • Schedule service appointments
  • Give customers repair updates
  • Answer basic questions
  • Transfer calls when needed
  • Enter customer information accurately
  • Provide great customer service

What We're Looking For

You should be:

  • Friendly and dependable
  • Comfortable talking on the phone
  • Organized and detail-oriented
  • Comfortable using a computer
  • Able to multitask
  • Patient and professional
  • Willing to learn

Customer service experience is helpful, but not required.

Schedule

Full-time

Monday–Friday: 6:00 AM–8:00 PM

Saturday hours may be available for those interested.

Why First Ring BDC?

We're a growing company with a friendly team, supportive leadership, paid training and great benefits.

If you're looking for a job where you can learn, grow and build a career, we'd love to meet you.

Apply Today

Our application is mobile-friendly and takes about 3 minutes to complete.




Learn more about this Employer on their Career Site

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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.