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Night Auditor

Staybridge Suites Albany
Posted 2 months ago, valid for 12 days
Location

Albany, NY 12232, US

Salary

$17 - $18 per hour

Contract type

Full Time

Paid Time Off
Disability Insurance

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Sonic Summary

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  • We are seeking passionate individuals to serve and lead as Night Auditors at our hotel.
  • This role requires a high school diploma and experience in the service industry, preferably with public interaction.
  • As a full-time employee, you will earn competitive pay and enjoy benefits such as paid time off, medical and dental insurance, and a 401K retirement program.
  • The position involves working independently during overnight shifts, managing guest check-ins and check-outs, and ensuring overall guest satisfaction.
  • Candidates should be prepared for a flexible schedule and are encouraged to apply if they have a winning personality and a strong sense of responsibility.

We are looking for people that have a passion to serve and lead others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. During the overnight shift you are essentially working without supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you!

As a full-time employee, you will receive the following:

  • Competitive Pay
  • Paid Time Off - Holiday, Vacation and Personal Days
  • Great Benefits including Medical and Dental Insurance
  • Voluntary Short-Term Disability Insurance
  • 401K Retirement Program with company contribution - FREE MONEY!
  • IHG and Turf Hotel Employee Room Night Discounts
  • Employee Awards
  • Employee Referral Program - up to $225.00 per referral

As a Night Auditor you will be responsible for giving our guests the best hospitality experience they can have by:

  • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, guest requests, etc.)
  • Audit and reconcile PMS reports, Front Desk and Gift Shop paperwork
  • Audit, reconcile, and transmit all credit cards daily
  • Ensure accuracy of all numbers being reported
  • Input and update monthly forecast
  • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures
  • Ensure overall guest satisfaction
  • Prepare and email reports to corporate office daily
  • Maintains and promotes a positive and cooperative work relationship with all hotel departments
  • Performs any other duties as requested by your manager/supervisor

EDUCATION/EXPERIENCE: High School Diploma. Experience in working with the public in a service industry or in related activities is preferred.

ESSENTIAL FUNCTIONS: Requires ability to walk and stand during entire working period of 8 hours; requires ability to lift 10 - 15 pounds.

Must be able to work a flexible schedule that will include days, evenings, weekends and holidays.




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