IT Coordinator

• Champion PRS culture by ingraining the Mission, Vision, and Core Values into all aspects of your role and delivering an inviting resident experience happening for residents.
• Approach all encounters with residents, guests, and co‑workers in a gracious, attentive, and courteous manner while actively participating in training and developing new technology skills.
• Support and contribute to technology training programs, including cross‑training team members and providing computer and peripheral equipment support to residents.
• Coordinate with facility services, renovations, capital projects, and PRS IT on IT Matrix review, life cycle replacement, data and fiber support, and scheduled maintenance of phone systems and equipment.
• Maintain a strong focus on safety and operations by demonstrating electrical safety awareness, supporting maintenance priorities, remaining knowledgeable of emergency procedures, and performing other duties as assigned.

• Minimum of 1 year of experience in IT and technical support or a related field.
• Mitel certification or pursuit of the certification once beginning employment.
• CompTIA A+ certification preferred or pursuit of the certification once beginning employment.
• Knowledge of cyber-security and compliance and IT asset management.
• Previous experience in low voltage systems, internet connection systems and hardware/software troubleshooting.
• Advanced computer skills, including proficiency in Microsoft Office and Computerized
• Maintenance Management Systems (CMMS), and knowledge of internal computer components, networking equipment identification, and computing environment concepts.

Working at La Vida Llena, you'll enjoy the following benefits: 

• Medical Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire, with premiums subsidized at 85-90 % for employees.
• Health Savings Account (HSA): We contribute $20.00 per pay period (24) to help cover your medical expenses. Funds roll over and are yours to keep!
• Dental & Vision Insurance options with dental premiums subsidized at 90 % for employees.
• Life and AD&D Insurance: Company-provided coverage to help protect you and your loved ones
• Paid Time Off (PTO): Use it as you earn it—take time off when you want. NM Healthy Workplaces Act Paid Sick Leave also available upon accrual. 
• 401(k) with 4% Employer Match: Boost your retirement savings with every paycheck!
• Profit Sharing Plan: We contribute to profit sharing plan, helping you build savings based on company performance.
• Certification & License Reimbursement: Get reimbursed for job-related certifications and licenses to support your professional growth.
• Scholarships: Funded by residents to support your education and professional growth.
• PayActiv: Flexible access to earned wages
• Pet Insurance: Keep your furry family members healthy with voluntary coverage
• Employee Appreciation: We value and recognize your contributions through events, and other rewards that celebrate your hard work.
• Resident Appreciation Bonus: An annual “thank you” from our residents recognizing your service and dedication.

Whether you feel like you'd be a great fit for this position or not, we highly encourage you to apply either way.