Program Coordinator-Metropolitan Detention Center

Job Posting Title:

Department:

Location:

Pay Range:

Close Date:

DUTIES AND RESPONSIBILITIES

• Oversee the inmate detail program, including recruiting, interviewing, screening, selecting, and terminating inmate applicants to maintain operational requirements.
• Respond to inmate inquiries via the kiosk system.
• Conduct and verify background checks, medical evaluations, and security clearances, ensuring inmates meet all applicable policies, procedures, and classification requirements.
• Respond promptly to situations requiring safety and protection of self and others.
• Serve as the key point of contact for inmates; plan and assign work schedules, and coordinate inmate assignments according to security classifications.
• Manage the work detail roster by preparing, maintaining, documenting, and updating assignment changes.
• Collaborate closely with Captains to ensure details are fully and adequately staffed for the safety of employees and the facility.
• Calculate timesheets for inmates; generate, order, and distribute pay sacks accurately according to hours worked and within cell allowance limits.
• Facilitate resolution of complaints, disputes, and conflicts related to inmate detail assignments by engaging with all levels as needed.
• Document violations and terminations of assignments in corresponding databases.
• Create and generate analytical reports on a daily and quarterly basis.
• Handle sensitive and confidential records, plans, documents, or decisions requiring discretion and confidentiality.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. 

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field

• Two (2) years of work experience as it pertains to the purpose of the positions.

*Any equivalent combination of related education and/or experience may be considered for the above requirements. 

PREFERENCES

• Manage databases, tools, queries, and reports for analyzing, summarizing, and collecting data. ​

SCREENING AND COMPLIANCE
The offer of this Bernalillo County position requires compliance with the following:

• Successful completion of a post-offer medical examination and background investigation. ​Adherence to all County safety guidelines.
• Completion of required FEMA training(s) assigned to the position.
• Completion of mandatory supervisor training, if applicable.
• Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.

WORKING CONDITIONS

• All essential duties are performed mostly indoors, with some positions performing functions in an outdoor and field setting.
• Duties are performed in a temperature-controlled environment.
• Duties are performed on a dry, even surface, which may be carpeted or tiled.  
• Worker often works alone, both with or without directions from supervisor.

EQUIPMENT, TOOLS AND MATERIALS

• Equipment typically used in the performance of office duties includes telephone, computer, printer, and copy machine.

• Materials and products handled while performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.