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Job Duties (functions considered essential as defined by ADA)Ā
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Assess residential garage door installation and service requirements by evaluating site conditions, equipment needs, and potential construction modifications or obstructions prior to starting each job.Ā
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Document the full scope of work, including any additional services or adjustments needed, and communicate these with the Salesperson and/or Scheduling Supervisor for approval.Ā
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Install residential garage doors, openers, springs, tracks, cables, hinges, locks, and related hardware in accordance with manufacturer specifications and company standards.Ā
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Perform service and diagnostic work on a wide range of residential garage door systems, including rolling steel doors, torsion springs, and dock equipment.Ā
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Complete minor framing, construction adjustments, and modifications to support accurate and secure installations.Ā
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Ensure all work complies with local building codes, safety regulations, and company quality standards.Ā
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Maintain detailed records of work performed, materials used, and job completion status.Ā
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Load, unload, inspect, and prepare all necessary tools, equipment, and materials for daily assignments.Ā
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Keep work vehicles and job sites clean, organized, and well-maintained.Ā
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Manage vehicle inventory to ensure adequate parts and supplies are available for service and installation jobs.Ā
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Communicate clearly and professionally with customers, explaining installation and repair processes and addressing questions or concerns.Ā
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Follow all company policies, procedures, and safety protocols to ensure a safe and productive work environment.Ā
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Special assignments or tasks assigned to the employee by their supervisor, as determined from timeāÆto time at their sole and complete discretion.Ā
Qualifications
ExperienceĀ
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A minimum of 1 ā3 years of experience in garage door installation or related trade (construction, carpentry, mechanical experience is preferred.Ā
EducationĀ
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A minimum of a High School Diploma or GED is required.Ā
Required SkillsĀ
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Excellent written and verbal communication skills while interfacing with all levels of staff and customers.Ā Ā
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Strong attention to detail and workmanship.Ā
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Ability to work independently and as part of a team.Ā
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Ability to read and interpret documents such safety rules, operating and maintenance instructions, blueprints, and procedure manuals.Ā Ā Ā
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Basic math skills required.Ā Ability to calculate proportions, percentages, area, circumference, and volume.Ā Ā
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Ability to read a tape measure and convert nominal measurementsĀ
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Willingness to learn products and processes.Ā
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Must have a valid Driverās License.Ā
Work ConditionsĀ Ā
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This position involves working at residential, commercial, and construction sites in both indoor and outdoor environments.Ā Ā
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Installers are regularly exposed to varying weather conditions, including heat, cold, rain, and snow.Ā Ā
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The role requires frequent standing, climbing ladders, bending, lifting, and carrying heavy materials (often 50ā75 lbs. or more).Ā Ā
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Work involves using hand and power tools, and working at different heights may be required.Ā
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Personal Protective Equipment (PPE), including gloves, hard hats, eye protection, and steel-toe boots, etc., must be worn on all job sites.Ā Ā
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Standard hours are Monday through Friday, with occasional early morning, evening, or weekend work depending on customer scheduling and emergency service calls.Ā Ā
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Travel to various job locations is required in a company vehicle.Ā
Physical RequirementsĀ Ā
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Ability to work in outside weather conditionsĀ
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Ability to lift up to 75 pounds.Ā
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Repetitive standing, lifting, reaching, bending, climbing, & kneelingĀ
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Working on ladders at varying heights.Ā
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Must be able to successfully pass pre-employment screening requirements (i.e. background, drug, etc.)Ā
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